PCC Frequently Asked Questions to the COVID-19 Response
As guidance changes from the local, state and national levels, these FAQs are updated to reflect the current circumstances. Please refer to this page daily as questions are added, removed, or edited.

Will I get a dorm refund?
Students leaving on or before March 13, 2020 will receive refunds for room and board prorated through March 13, 2020.  Students leaving after March 13, 2020 will receive refunds for room and board prorated through the day they checkout through Residence Life.  Refunds will be sent out by March 31, 2020.

How can I get items I need for classes, such as textbooks, out of my room?

Option 1: Students wishing to return to campus to check out of their residence hall may do so by scheduling a check out appointment. Check out will occur between the hours of 9 a.m. and 6 p.m. on March 24 – 28.

  • Students must schedule their check out by contacting the residence life office. 
  • Students may schedule their check out time by contacting the residence life office, 620-450-2120 or 620-450-2170.  If a staff member is not available when you call, leave a message indicating the date (between March 24 – 28) you are requesting to check out. You will receive a confirmation call back or text within 24 hours.
  • Students will be allowed to pick up their personal items, return their key, and are expected to immediately leave campus. 
  • Students are not allowed to visit any other campus building, are not allowed to stay in the residence halls, and are not allowed around faculty and staff on campus.
  • Students should not return to campus without a scheduled check out date confirmed. This is for the safety and wellbeing of our students and staff. 

Option 2: Students who are unable to return to campus during the designated period of March 24 – 28 may arrange to have “academic essential” items (books, laptops, tablets) needed for classwork shipped to them in the mail. Students seeking this option should visit this and complete the Request to Ship webform to make arrangements for the designated items to be returned. Students should allow approximately a five to seven day turnaround for receipt of items.
Option 3: Students unable to return to campus during the designated period of March 24 – 28 will need to arrange to return to campus on May 17 or 18 to check-out of the residence hall. Check out prior to May 17 will not be allowed other than March 24 - 28.

How will I get my mail?
The PCC Switchboard will forward your mail to the permanant address you have on file. If you need to update your personal information please submit a Change of Personal Information Form. Please do not change your information in Self-Service.

I checked out of my dorm but I still have the key, what do I do?
Please mail your key to us! Include your name, residence hall and room number along with the key in the envelope.
Pratt Community College
ATTN: Residence Life
348 NE SR 61
Pratt, KS 67124

Will the college still have a commencement and nursing pinning ceremony on May 15?
The 2020 Commencement and Nursing Pinning ceremonies scheduled for May 15 have been canceled. Students will still 'graduate' and receive their diploma via mail in the summer months. Potential graduation alternatives are being considered to honor the class of 2020. Direct communications via text and email to 2020 graduates will be generated as necessary. 

What if I need help coping with all of this?
Students may reach out to our resident Licensed Professional Counselor, Amanda Wade, who is available by phone, email or Zoom to set up a conducive counseling session via distance. Please email Amanda with any questions you have at

Can I enroll for Summer and Fall 2020 classes?
Yes, enrollment for Summer and Fall 2020 starts Monday, March 23, 2020; Effective on March 23 you can find the Course Schedule for both Summer and Fall 2020 on our website at

  • Current and/or returning students will need to contact their advisor via phone or email for instructions and assistance. Please see the Contact Directory on the website at for email addresses and phone numbers.
  • New to PCC students can contact their Admissions Representative. Please see the Admissions Recruiter page on the website at for email addresses and phone numbers.

When or how will I know how to access classes online?
Current students can expect communication from PCC concerning transitioning to online or alternative class formats on or before Friday, March 27, 2020.

When do online classes start?
Preexisting Pratt Online and EDUKAN online classes start as scheduled on March 27, 2020.

All other classes, that were on-site, and are transitioning to online for the remainder of the semester begin March 30, 2020.

I’m an International student, what do I do?
Check to see if traveling back to your home country is an option.

  • If you are: able to travel home, are in good standing financially and academically (no hold on your student account), have internet/computer capabilities available to you in your home country to continue the remainder of the semester through online courses, please check out with Primary Designated School Official in Admissions Office 51.
  • Visit the Cashier’s Window/Business Office to request your $900 emergency expense prepayment reimbursement. 
  • If you are not leaving the country, please proceed with the directions outlined in the official announcement regarding Residence Life and continue working with their staff.