Full Time

General Description and Purpose

The Administrative Assistant is responsible for providing support services for the Vice President of Students/Enrollment Management and other division offices, including enrollment services, registrar, admissions, residence life, student success, marketing/communications and other offices as directed or assigned by the Vice President or President.  Special college relations tasks will also be facilitated by the Administrative Assistant.                                                               

      Primary Functions/Responsibilities

  1. Provide training and scheduling for classified support staff.
  2. Oversee online calendar for Students/Enrollment Management personnel.
  3. Prepare and coordinate correspondence as directed.
  4. Coordinate, notify and track report deadlines and tasks associated with division staff as directed.
  5. Coordinate meeting set-up for committees, groups or appointments as directed.
  6. Serve as the point of contact for student messages and follow up with students as needed.
  7. Serve as point of contact and responder for external visitors, such as law enforcement, seeking to meet with students.
  8. Entry of data pertaining to admissions, enrollment processes, registrar, residence life and/or student records.
  9. Assist with enrollment registration paperwork and process as directed.
  10. Clerical duties as assigned:  data entry, typing, filing, telephone correspondence, bulk mailings, meeting correspondence.
  11. Assist with enrollment, registration, orientation and special event days.
  12. Assist with functions of the Students/Enrollment Mgt. division and departments as directed.
  13. Provide optimum customer service.
  14. Facilitate training and support service to internal and external customers related to students/enrollment management division.
  15. Conduct operations in a professional manner including, but not limited to, appearance, organization, responsiveness and accountability.  Assist with projects outside the scope of primary reasonability when requested.
  16. Provide information about the college programs, services or events as requested.
  17. Other duties as assigned or requested.

College Relations

      Additional duties include coordinate and/or assist with:

    1. Community Service Tracking for employees, clubs/org, Pratt Co/Above & Beyond Scholars; coordination with athletics
    2. Representation, college involvement at community events (Volunteer Service Day, etc.)
    3. Community Services/Business Fair for students
    4. Club 62 support and coordination
    5. Networking initiatives with parents of currently enrolled and prospective students (communication, club, special event, Beaver Building Day)
    6. “Community on Campus” events (holiday event, grade school class event, walk-a-thon, coffee club)
    7. Communication to students  (birthday card, congrats, in the news)
    8. Campus relations/customer service (complaints, hospitality, troubleshooting, special initiatives
    9. Assist with college relations and customer service duties as assigned

      Coordination and Accountability Tasks

  1. To understand, support, and enforce all policies as expressed by the Board of Trustees of Pratt Community College in letter, intent and spirit.
  2. Be involved in college activities as required.

      Supervises the Following Staff

Work Study Personnel

      Required Knowledge, Skills, Abilities, and other Characteristics

  1. To provide leadership and service in a friendly and timely manner, exhibiting a customer service philosophy and practice.
  2. Develop and maintain office systems which are effective and efficient.
  3. Be accurate and prompt in all reports and assignments.
  4. Manage multiple tasks simultaneously.
  5. Excellent organizational and time management skills required.
  6. Computer and data entry skills using products in a networked environment.
  7. Work with diverse populations and directly with people.
  8. Excellent collaborative and consensus building skills.
  9. Excellent written and verbal communication skills.
  10. Able to handle confidentially sensitive information without question.
  11. Pleasing personality and good interpersonal skills.
  12. Excellent telephone etiquette.
  13. Work in a student-centered environment, understanding and supporting the mission, philosophy, vision, goals and objectives of PCC.
  14. Willing to work evenings and/or weekends when needed (minimal).
  15. Must be neat, dependable, have good work ethic, work amiably with others.


  1. Minimum two-year experience in a multi-person office required.
  2. Minimum two years supervisory experience preferred.


    1. High School diploma preferred.
    2. Two-year degree in business preferred and/or comparable experience in related field.

      Certifications and/or Licensure


      Work Conditions/Environment

            Office setting